Frequently Asked Questions
• How long will it take the carpet to dry?
This depends on many factors, including your type of carpet, the temperature and humidity of your home and the weather on the day of your cleaning. The average dry time is around 3-4 hours. We use speed dry fans after we are done cleaning a room or area.
• What is your minimum charge?
Our minimum charge is $99 plus tax inside Lincoln city limits.
• Do you have a mileage charge for outside of Lincoln?
• Do you move furniture?
We do move furniture. Included with Silver Service carpet cleaning, we will move two sofas (or love seats, or combination of same) and one large living room style chair. We request that any furniture you wish moved be completely cleaned out prior to us moving them.
• Will you be on time?
Yes, we take pride in being on time. We try to arrive about 5 minutes early when possible. If we are going to be even 1 minute late, we will call you.
• What if I need to cancel?
Please give us at least 48 hours if possible.